Privacy Policy

Last updated: September 25, 2025

Who We Are

EMC Windows & Doors (“EMC”, “we”, “us”, or “our”) manufactures and supplies hurricane impact windows and doors. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with emcwindowsandoors.com and pages that link to this Policy.

Information We Collect

Information you provide

• Contact form details (name, email, phone, website URL if provided) and your message.
• Business inquiries, quote details, or files you voluntarily send to us.

Information collected automatically

• Log and device data (IP address, browser/user-agent, pages viewed, timestamps).
• Cookies and similar technologies for essential site functions and analytics. See Cookies & Tracking.

How We Use Information

• Respond to inquiries, schedule consultations, and provide quotes or service information.
• Operate, secure, troubleshoot, and improve our website and services.
• Analyze site performance (e.g., page load, errors) to enhance user experience.
• Comply with legal obligations and enforce our terms and policies.
• Send service-related communications; you may opt out of non-essential messages.

When We Share Information

We do not sell your personal information. We may share information with:

• Service providers (e.g., hosting, email, analytics) that process data on our behalf under agreements.
• Professional advisers (e.g., legal/accounting) under confidentiality duties.
• Authorities or third parties when required by law or necessary to protect rights, safety, and security.
• A successor entity in a business transaction, subject to this Policy.

Cookies & Tracking

Cookies are small files stored on your device. We use essential cookies for security and basic site features, and may use analytics cookies to understand usage and improve content.

You can control cookies via your browser settings. Disabling some cookies may affect site functionality. If we add third-party analytics or advertising pixels, we will update this section with the provider name(s) and links to their policies.

Data Retention

We keep personal information only as long as necessary for the purposes described above and to satisfy legal, accounting, or reporting requirements. We then delete or anonymize the information.

Security

We use commercially reasonable safeguards to protect information. No Internet-based service is 100% secure; please use caution when sending sensitive details online.

Your Choices & Rights

• Opt out of non-essential emails by following instructions in the message or contacting us.
• Access/Update your information by sending us a request.
• Deletion requests can be made where applicable law allows.

Rights may vary by location. We may need to verify your identity before fulfilling a request.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child provided personal information, please contact us to request deletion.

Third-Party Links

Our site may link to third-party websites or services. Their privacy practices are governed by their own policies. We encourage you to review them.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.